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Welcome to TD Place



Know Before You Go

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Digital Tickets

Our ticket delivery has gone mobile and can be easily stored on your mobile device.

Now you can manage your tickets and check out upcoming events in one spot. Download the TD Place + Lansdowne APP today.

Need to purchase tickets? Check out the upcoming events.

Learn More

All tickets will be purchased and scanned using our mobile ticketing software.  Once the ticket is purchased, you will be able to download your ticket into your mobile device’s wallet (e.g. Apple Wallet, Google Pay) which can be easily accessed when arriving at the gate. Click here to learn more about digital tickets.

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TD Place is entirely cashless. Debit and Credit cards will be accepted at all points of sale.


How to Arrive

Are you a TD Place event ticket holder? TD Place event guests have many exclusive transportation options available to them. TD Place has collaborated with the City of Ottawa and OC Transpo to create accessible transportation options, reduce traffic congestion within the area, promote sustainable transportation modes to TD Place, and get you to the event on time. They also make for a stress-free event day experience! Come early to avoid the last-minute lines.

We recommend you arrive 60 minutes before games and events.  Click here to learn more.

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Bags & Items Policy

All bags will be inspected upon entry, please refer to the prohibited item section before you come to the venue.
Clear bags are highly encouraged and guests with a clear bag will be permitted to enter via our Express Lanes, providing a quicker entry experience.
The bag policy is subject to change based on event requirements. Please check the upcoming events page for details


Before you Go


Are all TD Place tickets digital?

Yes, all tickets are digital and no paper tickets will be used at the venue. Digital tickets allow for contactless entry and allow you to manage, access, transfer, and sell your tickets from your account. Here are some tips on getting into TD Place with mobile tickets:

– Mobile tickets should be viewed on the device before proceeding through security gates.
– For safer entry and movement throughout the building, please transfer mobile tickets to each member of your party prior to arriving at the Arena.
– Mobile tickets cannot be transferred after they have been scanned at the gate.
– Screenshots & printouts will not be accepted for entry.

How do I manage my tickets on my device's wallet app (i.e. Apple Wallet/Google Pay)?

Mobile tickets will be sent to your email account from: From the ticket email, select the Add to Apple Wallet/Google Pay button to add your ticket to your device’s digital wallet. When approaching the entrance, open the Apple Wallet/Google Pay app to access your ticket. Upon entry, present your event ticket to our event staff for scanning.
Now you can manage your tickets and check out upcoming events in one spot. Download the TD Place + Lansdowne APP today.

What if I need help with mobile ticketing on game day?

Our dedicated team of experts is ready to help ensure that every ticketholder can enter the venue as quickly and safely as possible! Our Guest Services team can assist with digital ticketing and are prepared to answer your questions on the spot. They can be found at all entry gates and at the information booths throughout the entire game.

Which gate do I use to enter the venue?

All guests must enter through the assigned gate indicated on their mobile ticket. This will ensure the shortest path of travel once inside and will limit excess mobility to limit the possible spread of Covid-19.


Will my parking ticket also be digital?

Yes, all parking tickets will also be digital. If you have a pre-purchased or assigned parking pass for the underground parking lot at Lansdowne, the pass will load like a ticket into your device’s mobile wallet (i.e. Apple Wallet/Google Pay). Simply scan your smartphone as your enter and exit the garage.

Is parking available in the underground parking garage at Lansdowne for all events?

A limited number of parking passes will be issued for all events. These passes will be pre-allocated (i.e. Otto’s club seats) or sold on a first-come-first-served basis. For a complete list of public transportation, free shuttles, and additional parking options, please visit our transportation page.

We strongly encourage the use of public transit for all events and private shuttle service for 67’s & REDBLACKS.

During Ottawa REDBLACKS games, TD Place Parking will be unavailable, with the exception of Otto’s Club Members, where parking is included with their membership.

In the Arena

  Food & Beverage

Can I bring my own food?

With the exception of special diet items for medical purposes and baby formula/food, TD Place prohibits outside food & beverage. Glass jars and bottles are prohibited.

Can I eat in my seat or take my food or beverage purchases with me to watch the game?

Yes, fans may consume food and beverages while seated in their seats and not in the concourses. The masking policy remains in place for all fans not actively eating or drinking.

How can I pay the concession stands?

As TD Place has gone completely cashless, we accept all forms of digital payment including Apple Pay, Google Pay, tap to pay and all major credit cards.

How do I place a mobile order?

To order from your mobile device, please follow the link we will provide here soon.

What if I don't want to Mobile Order?

There are still plenty of options available throughout the venue for in-person ordering.


What are the accepted forms of payment now that TD Place has gone cashless?

Accepted forms of payment are credit/debit card, Apple Pay, Google Pay, Samsung Pay, gift cards and loaded tickets.

Is the entire venue cashless?

Yes, the entire venue, including merchandise stations, concession stands, bars, and premium dining spaces, is now cashless.


I could not find what I need, how do I contact the customer service?

Our Guest Services team can help answer all of your questions: by phone (1-844-FAN-INFO), email (, or text (613-777-6759 – event days only).




East Access

Underground Parking Rates (Weekday)

Each 30 Minutes

Maximum Daily

Lost Ticket Charge

Underground Parking Rates (Weekend)

Each 30 Minutes

Maximum Daily

Lost Ticket Charge


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