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Ticket Information

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How to purchase your ticket?

You can purchase your tickets either online or over the phone. Please see the below for instructions.

1) Purchase your ticket online


2) Purchase your ticket over the phone

  • Groups – 613-232-6767 Ext 2 Option 3
  • Season Seat Members – 613-232-6767 Ext 8281
  • New Ticket Packages – 613-232-6767 Ext 2 Option 2
  • Single Game Tickets – 613-232-6767 Ext 8221


Pre-paid Event Parking

Check out the availability of underground parking for your event and pre-purchase your parking spot for The Arena events and for The Stadium events prior to your event.

TD Place Digital Tickets

Fans receiving individual tickets by ticket transfer will now receive tickets in a digital QR code format to display on your mobile phone rather than print at home. Learn how to download your digital ticket

Purchase Accessible Tickets

Accessible tickets are available to purchase online. Accessible seating is available on select levels of The Arena and The Stadium. Learn more about how to purchase accessible tickets on Ticketmaster.
If you require any further assistance purchasing accessible tickets, please email the TD Place Box Office at and a ticketing representative will contact you within the next business day (pending the volume of requests received).

Accessible Parking

A limited number of on-site accessible parking spaces are available on Event Days for guests with a valid Accessible Parking Permit (APP) on a first-come-first-served basis. For more information, and to inquire about the availability of on-site parking, please contact us at least 48 hours prior to your arrival at 1-844-FAN-INFO (326-4636) or by email at


For our regular sporting events, children 2 years of age and under may enter without a ticket but must sit on the lap of an accompanying adult.

Please note: Some shows (especially those intended for children) will have a different age policy. Please see the specific event page or contact the ticket office at

Box Office Hours

Monday – Friday
9:00 AM – 5:00 PM
Event/Game Days, the Box Office opens 2 hours prior to the start of the events.

You can also purchase your ticket online, or email or phone at 613-232-6767 Ext. 8221. We are located at 1015, Bank Street, Ottawa, ON.

If you are an existing package holder, please call 613-232-6767 Ext. 8281.

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Terms & Conditions

Ticket Terms & Conditions

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TD Place Guest Hub

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