Ticket Information

Box Office Purchases

Tickets may be purchased directly at the Box Office. TD Place accepts the following methods of payment: Cash, Debit, American Express, Mastercard and Visa. When purchasing tickets with a credit card, you must show a valid photo identification to complete the transaction.

Phone and Online Purchases

Tickets may also be purchased by phone or online:

  • Charge-By-Phone: 613-232-6767 or 1-877-489-2849
  • TD Place Online:
  • Season Seat or Group Enquires: 613-232-6767

Will Call Pick Up

Purchaser Pick Up – Tickets may be picked up at the Will Call window at the Box Office two hours prior to the event start time. You must have the credit card used to make the purchase and a valid photo identification to pick up tickets at Will Call.

Accessible Seating

Accessible seating is available on select levels of the arena and stadium. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you. A limited number of on-site accessible parking spaces are available on Event Days for guests with a valid Accessible Parking Permit (APP). For more information, and to inquire about the availability of on-site parking, please contact us at least 48 hours prior to your arrival at 1-844-FAN-INFO (326-4636) or by email

Purchase Accessible Tickets

Call 613-232-6767, press 1 for Tickets Sales and Service, then press 4 for a Fan Experience Specialist Visit TD Place Box Office and request accessible tickets


For our regular sporting events children 2 years of age and under may enter without a ticket but must sit on the lap of an accompanying adult. Please note that some shows (especially those intended for children) will have a different age policy. Please see specific event page or contact the ticket office at 613-232-6767 x1 or 1-877-489-2849.

Box Office Hours


9:00 AM – 6:00 PM


10:00 AM – 5:00 PM


Event/Game Days only (3 hours prior to the start of the event)

Terms & Conditions

Ticket Terms & Conditions

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Premium Ticket Terms & Conditions

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