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Fan Reminders

TD Place is committed to providing a safe, comfortable, and enjoyable experience for all guests, staff, athletes, officials, and performers.

While you can read the full code of conduct found here in the stadium/arena guide, here are some general rules when you are inside of the stadium or arena at TD Place.


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Have Fun!

✓ That’s what you came for, so let’s come together for a great experience at the event!


Embrace Diversity!

✓ Be respectful of everyone in attendance (players, staff, performers, and each other). All are welcome at TD Place.


Your seat is for…you guessed it…sitting!

✓ Please ensure to use the assigned seat on your ticket. During hockey games, remember to stay seated during play.

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Keep your cool!

✓ Throwing objects anywhere at TD Place is a no go, and please be respectful at all times.


✓ Guests shall respect each other as well as TD Place employees, athletes, officials, and performers

✓ Guests shall be treated in a consistent, professional, and courteous manner

✓ Guests shall not engage in violence, fighting, threatening, taunting, physical or verbal harassment, or any other dangerous or disruptive behaviour

✓ Guests shall not make offensive or obscene remarks or gestures

✓ Guests shall not throw objects of any kind

✓ Guests shall consume alcoholic beverages in a responsible manner

✓ Guests shall not provide alcohol to a minor or possess alcohol not purchased in the venue


✓ Guests shall sit only in their ticketed seat and shall present their ticket if requested by venue representatives

✓ Guests shall not enter or attempt to enter, disrupt, or interfere with the field of play or any other restricted venue areas

✓ Guests shall comply with all operational and emergency response procedures as directed by venue representatives

✓ Guests shall refrain from smoking (including e-cigarettes or vaporizers)

✓ TD Place reserves the right to restrict prohibited items from entering the venue (as per Prohibited Items List) and may confiscate or require items to be kept outside the venue

If you encounter challenges with fans and need assistance, we are here to help.  Text us at 613-777-6759 for immediate assistance.